Returns and Refunds
Right of Withdrawal from the Sales Contract
Welcome to our website, dedicated to offering you high-quality products and a worry-free shopping experience. In accordance with applicable regulations, we provide you with information about the right of withdrawal from the sales contract.
Right of Withdrawal
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Withdrawal Period: You have the right to withdraw from the sales contract within 90 days of receiving the products.
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Notification of Withdrawal: To exercise the right of withdrawal, you must inform us of your decision to withdraw by means of a clear statement sent by email to info@celebrestore.com or via our "Contact Us" page on the website.
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Return Terms: Items must be returned within 14 days from the date you informed us of your decision to withdraw.
Conditions of Withdrawal
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Condition of Items: Returned items must be in new, unused condition and in their original packaging with all labels and included accessories.
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Return Shipping Costs: Direct costs for returning the products are borne by the customer, unless the return is due to our error or a product defect.
Refunds
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Refund Timeframe: Once we have received and inspected the returned items, we will issue the refund within 14 business days using the same payment method used for the original purchase.
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Original Shipping Costs: Original standard shipping costs will be refunded only if the entire order is returned due to our error or a product defect.
Customer Support: Our customer service team is available to answer any questions or concerns regarding the right of withdrawal. Contact us via the "Contact Us" page on our website.
Thank you for your trust. We are here to ensure that your shopping experience with us is pleasant and stress-free.