Buy with peace of mind

Buy with peace of mind! With the Total Immediate Refund Insurance, protect your order from any unforeseen events: damage, tampering, or loss during shipping.

🔐 What it includes:

• ✅ Immediate refund in case of lost or damaged package

• ✅ Priority support via email or chat

• ✅ No waiting for resolution: you choose a refund or a replacement shipment

• ✅ Coverage valid nationwide

📦 How it works:

1. Add the insurance to your cart together with your order.

2. If there is a shipping issue, send us a quick verification of the damage or non-delivery (see below).

3. Within 24 business hours you will receive a full refund or a free replacement shipment, your choice.

📸 What is required to activate the refund or replacement shipment:

• If the package is damaged:

  • A photo of the outer packaging

  • A photo of the damaged contents

  • A short description of the issue (optional)

• If the package is lost:

  • The tracking number

  • A screenshot of the tracking showing the issue (e.g., "not delivered", "shipment blocked", etc.)

🕐 Processing time:

The request is evaluated within 24 business hours, with immediate response and resolution.